Hotel Technology

The best specialist blogs on Hotel Technology.

Travel Tripper, Being Direct

By Scott R. Brodows and Gautam Lulla, this is a stimulating blog focused on hotel technology topics. The blog features strongly opinionated pieces from the founders as well as articles from industry pundits.

We’ve moved… virtually. - Sun, 17 Oct 2010
The blog site is now integrated with the new Travel Tripper website. The blog’s new URL is www.traveltripper.com/blog. Please visit us there – and read our new posts!

Act Local - Fri, 13 Aug 2010
Hotels in most major cities market themselves to travelers from afar.  I’ve heard revenue managers speak proudly of the fact that 20% of the hotel’s visitors are from Europe and 10% are from Asia.  A good RM will understand travel … Continue reading →

Become your Customers - Thu, 08 Jul 2010
One of the common cliches in business is that you must “listen to your customers”.  Listening is a good start, but to truly excel as a hotelier you must become your customers. How do you become a customer?  Simple – … Continue reading →

What is your social media strategy? - Tue, 06 Jul 2010
By guest blogger Jon Pyle blank Much has been written lately about opportunities to generate new customer relationships and ultimately, incremental revenue through social media.  While most people agree that social media networks are indeed full of potential, little has … Continue reading →

A Massive Single-Point-of-Failure - Fri, 02 Jul 2010
The Pegasus switch is a massive single point of failure for the hotel industry. So what would happen if the Pegasus switch crashed? Continue reading →

Hoteliers wake up! - Tue, 29 Jun 2010
Excuses Abound Hoteliers have become laggards in adopting new technology in their hotels.  Why aren’t hotels keeping up with the times?  Excuses I have heard include: - We don’t have the money to invest in technology - We would invest, … Continue reading →

Hotels rethinking the need for brands - Mon, 28 Jun 2010
Many travel industry pundits have pontificated that hotels need the support of a brand during tough times.  These “experts” argue that brands provide a safety blanket of marketing and sales support to generate at least a trickle of business when … Continue reading →

A short video showing the features and benefits of RezTrip 2.0 - Sat, 19 Jun 2010
It runs just 3 minutes and 17 seconds. Tell us what you think! [The video has been produced by Michael Clarke, owner and creative director at Suburb Studio. Michael's work can be seen on his website and his LinkedIn profile … Continue reading →

Be Direct. Be Yourself. Be Independent! - Thu, 17 Jun 2010
There has never been a better time to be an independent hotel.  People expect a personalized experience from the products and services they use, and they want no less from their chosen hotel.  Branded hotels tend to be somewhat cookie … Continue reading →

Accor’s Reservation System has Decent Pricing Capability - Mon, 14 Jun 2010
In a previous  post I demonstrated the shortcomings in the pricing capabilities of hotel reservation systems. But after posting I thought that someone must be doing something correctly. But who? Could I find any res system that enabled more sensible … Continue reading →